Shipping Policy

1. Processing Time

All orders are processed after payment confirmation.
Orders are expected to be shipped within 2 weeks. Processing times may vary during peak periods, promotions, or due to product availability.

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2. Shipping Coverage

We currently ship within Malaysia. For bulk orders or special delivery arrangements, please contact us directly before placing your order.

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3. Shipping Method & Fees

Shipping methods and fees will be calculated and displayed at checkout based on your delivery address and order size.

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4. Delivery Time

Delivery times depend on your location and the courier service used. Once shipped, delivery typically takes:

• West Malaysia: 1–5 working days

• East Malaysia: 3–7 working days

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Please note that delivery times are estimates and may be affected by courier delays or unforeseen circumstances.

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5. Order Tracking

Once your order has been shipped, a tracking number will be provided where available, so you can monitor your delivery status.

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6. Incorrect Address

Please ensure your shipping address is accurate at checkout. Popeye Safety by KH Marketing is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

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7. Delays

While we strive to meet our estimated shipping timelines, delays may occur due to factors beyond our control such as courier disruptions, weather conditions, or public holidays.

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8. Contact Us

If you have questions about shipping or your order status, please contact us at:

Popeye Safety by KH Marketing
Email: sales.khmarketing@gmail.com